Ardamas Fleet Services: Truck Repair Service of the Year 2025

In an industry where reliability, precision, and trust are everything, we’re proud to announce that our shop has won the Truck Repair Service of the Year 2025 in the Transportation Review Magazine. It’s a testament to years of hard work, innovation, and an unshakable commitment to customer care. Now, we’re going to share the values, strategies, and everyday habits that helped us become respected heavy-duty service leaders. Read the article on Transportation Review or the full magazine.

About Ardamas Fleet Service’s Team 

Led by President Tom Sessoms and Vice President Katie Sessoms, the company serves Class 4–8 trucks, trailers, and allied equipment from a six-bay facility in Panama City, Florida, complemented by a fully equipped mobile service fleet.

Fleets lose money for every minute of downtime. That’s why we focus on getting trucks back on the roads ASAP. Uptime is the currency of transportation. We’ve organized every process—diagnostics, workflow, staffing, and partnerships—around putting vehicles back on the road fast and keeping them there.

How Do We Reduce Heavy-Duty Truck Downtime?

What we do especially well is blend advanced tools with a digital-first customer experience. Take our diagnostics process. It’s a rapid and accurate system that reduces issue identification to minutes. But how? Digitally! 95% of our customers have reported real uptime.

Our speed comes from a fully electronic workflow. New customers are onboarded into a secure portal where every unit is VIN-tracked, requests get logged instantly, estimates arrive electronically, and invoices are completed online. This electronic approach helps us and our customers track parts orders and repair stages from start to finish. 

The Competitive Edge of Mobile Truck Repair 

Mobile capability is our second pillar. Ardamas’s field units handle everything from emergencies to routine inspections, resolving most issues on-site and eliminating tow-related delays. Combined with our electronic process, we can arrive without any delay. 

One of our partners, a construction equipment rental company, experienced a late-day oil leak. Our mobile unit quickly arrived, diagnosed, and replaced the O-ring within minutes of the call, and the truck was back on route in under an hour. That kind of responsiveness converts directly into on-time deliveries and avoided penalties.

Building a Team That Cares About Their Work

“We bring in the best talent and make sure they’re supported and engaged. If they’re happy, they’re productive, and everybody wins.”

Before you build a team, you need experience to lead the team. President Tom Sessoms steers the technical and operational engine—setting standards for diagnostics, workflow, and quality—while Vice President Katie Sessoms runs the people and business backbone, directing HR and administrative functions to keep the team energized, accountable, and highly effective. A perfect compatibility for the shop. 

Tom Sessoms:  "It’s really the one-two punch. I am very steeped in operations and technical work, and Katie has the administrative experience, which has been very powerful." 

Ardamas Fleet Services Shop Values

Now, with proper leadership, we strive to build a workplace people are proud to join—and excited to grow in. We have a few core values that our operations revolve around. 

Safety leads every shift, from disciplined procedures to tidy bays that protect teammates and customers. We champion diversity and inclusion because different backgrounds spark better ideas and stronger results. Respect powers our teamwork, recognizing every contribution. 

Growth is the plan. We want everyone to strive for promotions, certifications, and real mentorship. With ASE-certified leaders, Bosch Master Technicians, and advanced diagnostics specialists, new skills are always within reach. Our shop wants you to thrive in your craft and career.

“The Next Generation Service Model”

We’re building a next-generation service model that’s fast, transparent, and easy to scale. Shops and mobile units bring help to customers, while simple digital workflows show real-time status, costs, and compliance. A major headache—parts delays—is reduced with AI tools that predict demand and speed up sourcing, so trucks spend more time earning and less time waiting.

As Ardamas expands into nearby cities, standardized processes, VIN tracking, and connected diagnostics keep results consistent. The focus is uptime—because downtime kills profit. Every decision supports that goal: quicker approvals, smarter parts, clearer communication. It’s not just repair  but an operational edge that keeps fleets moving.